Shipping agents will quickly and efficiently take care of all the regular routine tasks of a shipping company. They ensure that essential supplies, crew transfers, customs documentation and waste declarations are all arranged with the port authorities without delay. 

Quite often, they also provide the shipping company with updates and reports on activities at the destination port so that shipping companies have up-to-the minute information available to them at all times while goods are in transitss

Customer Services: Our Customer Services Department manages and provides solutions to all type of situations related to: imports, exports, dispatch, insurance policies, storage, and equipment rental, among others. It serves consignees, shippers, maritime lines, agencies, truckers, and public in general with the upmost care, avoiding intermediaries.
Since the opening of the department our customer service has improved dramatically and our clients are more than pleased due to the immediately solutions to the situations that may arise, since our goal is the optimization of our services throughout an effective canalization of the human and equipment readily available.

• EDI Transmissions - You can currently download from our website x12.315, x12.322, x12.324 EDI reports, or upon request and proper coordination, we can automatically upload your headquarters database with the same. We are also open to specific EDI transmissions request projects depending on our client needs.
• Agency Terminal System (ATS) – A recently created tool where the line can remotely search

BAYU SHIPPING philosophy has always been to offer our customers a personalized and a reliable service, assisting international and domestic companies with their cargo needs efficiently and cost effectively.

• Security: With only one (1) gate, our Terminal offers the best security in the San Juan waterfront for all our customers’ cargo. Our Terminal is certified by Federal agencies and our security is complemented throughout the Terminal by various 24/7 surveillance close caption cameras and our own security guards.
• Dangerous Cargo - Terminal is certified by the USCG in order to handle HAZMAT, including 1.1, 1.2, 1.3, and 5.1 cargos (special procedures may apply).
• Containers Inspections - By handheld devices are immediately transmitted to our systems to obtain real time inventories.

• Mining Loading - handeling vessel for loading Nikel Ore, Iron Ore, Coal and much more production mining.

BAYU Shipping Agencies provides Full Agency Services at over 21 ports in INDONESIA
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PORT INFORMATION AND OUR SHIPPING AGENCY

BAYU SHIPPING Agencies provides the full range of Port Agency Services through a network of owned and managed offices in Asia. Our staff work in dedicated teams consisting of an appropriate mixture of local and international staff to ensure all our principals’ needs are met. Our Port Agency teams are on hand 24 hours a day every day of the year to ensure quick, accurate and effective communication with our principals. Over the years, we have built strong relationships with port authorities and cargo interests to ensure the smooth and timely berthing and dispatch of principals’ vessels. Our professional, experienced and qualified port captains and operations staff are trained to have a proactive and forward thinking approach. This ensures that potential problems are anticipated and acted upon before they can escalate. Through our solid and longstanding reputation, we are widely recognised as the leading provider of port agency services in the region.
	Our fully comprehensive services include: Bunker Calls Coordination Lay Ups Port Information Cargo Superintendants Load/Discharge Protective Agency Cargo Transshipment Market Intelligence Repairs  Cash to Master New Buildings Spares Delivery Crew Changes Permitting Stevedoring Dry Docks P&I Advice  Surveys Full Vessel Clearance    Port Captains
Covering all sectors of the industry, including: Break-bulk Gas Supplies Charterers Naval Receivers Chemicals Operators Reefer Containerships Owners Ro-Ro Crude Product Traders Cruise Project/ Heavy Lift Tug & Barge Dry Bulk Ship Managers

 

PORT OF GOL SHIPPING COVERAGE HANDLE & BRANCH OFFICE:

1. CENTRAL SULAWESI: PALU - POSO - MOROWALI - AMPANA - LUWUK - PARIGI MOUTONG - TOLITOLI - BUOL

2. SOUTH EAST SULAWESI: KENDARI - KONSEL - POMALA - KOLAKA - ASERA - PALANGGA - KONUT - BUTON - WAKATOBY

3. NORTH SULAWESI: MANADO - BITUNG - GORONTALO

4. SOUTH SULAWESI: MAKASAR - PARE-PARE - PALOPO - BAJO - MAMUJU - MANDAR - SELAYAR - MALILI - PANGKEP

5. BALI: BENOA -PADANG BAY - GILIMANUK - CELUKANBAWANG - BULELENG - NEGARA

6. KALIMANTAN: BANJARMASIN AREA - SAMARINDA AREA - BALIKPAPAN AREA - PANGKALAN BUN AREA -- BONTANG

7. WEST JAVA: CIREBON - TANGGERANG - INDRAMAYU - MERAK - CILACAP.

8. CENTRAL JAVA: SEMARANG - DEMAK - PEKALONGAN - TEGAL - REMBANG.

9. EAST JAVA: SURABAYA - GRESIK - MADURA - PROBOLINGGO - BANYUANGI - SITUBONDO - PASUARUAN

10. SUMATERA: BELAWAN / MEDAN - BENGKULU - ACEH - BAKAUHENI - BANGKA BELITUNG - BANDAR LAMPUNG.

11. FLORES - KOMODO - SORONG / PAPUA - TERNATE/HALMAHERA/MALUKU - BIMA - DOMPU/LABUAN WAJO - SUMBAWA -..LOMBOK /
......AMPENAN / LEMBAR - SUMBA - MANOKWARI - NABIRE - AMBON

12. SULAWESI BARAT: Belangbelang Port, Mamuju Port, Parepare Port, Pasangkayu Port, Teluk Dalam Port, Polmas. PLTU Belangbelang